Toll Free Number : 1800 180 5522
Email Id : firstname.lastname@example.org
India's National Anti-Ragging Helpline started working in June 2009 to help students in distress due to ragging. It consists of an email id and a 24 hour toll free number, where it is not necessary for the student to tell his or her name, although it is advisable that the students register the complaints in their name. Provision for anonymous complaints was consider of utmost important at the time of establishment of the helpline, since the victim after making the complaint remains with or in the close vicinity of the culprits, away from a fully secure environment. Since many ragging deaths, like Aman Kachroo’s occurred due to seniors taking a revenge of the complaint made, anonymous complaints were equally allowed at the helpline.
Within 15 minutes of receiving the complaint, it is forwarded to the Head of the institution and the local police authorities through phone and email, who take prompt action against the perpetrators of ragging. The functioning of the helpline is monitored by an independent NGO, at present Aman Movement, which lists all the complaints received and the action taken on them.
There has been a change in the email id of the helpline, from email@example.com to firstname.lastname@example.org. The second email id is in working condition since 2012, when the portal antiragging.in was launched. The helpline provides a complaint number to each victim, and the victim should inquire about the action taken within 24 to 48 hours.
As per UGC (University Grants Commission) regulations, it is mandatory for a college to register an F.I.R. with police against the culprits if any violence, physical abuse, sexual harassment, confinement etc. takes place with any fresher. After receiving any such complaint from the Helpline, it becomes the duty of the Head of the institution to register the F.I.R. with police within 24 hours.